Trainee - Customer Service Officer
Job No:
7593025
Location:
Kingston
Position: Position Number 000759
Department: Governance, Recreation and Property Services
Employment Status: Full time, fixed term (2-year contract)
Location: Kingston, Civic Centre
Salary: $59,307 per annum + 12.5% superannuation
About this position:
Are you looking to kick-start your career in a dynamic and professional environment? We are currently seeking a motivated and enthusiastic individual to join our team. This is a fantastic opportunity for someone who is eager to learn, grow, and develop key skills in customer service and office administration.
The position works within a team responsible for delivering quality frontline customer service from point-of-enquiry to resolution, handling customer enquiries, service requests, transactions, and complaints in an efficient, professional, and responsive manner. You will need to have a positive and flexible approach to work, willingness to learn as well as good communication skills.
The successful candidate will undertake a Certificate III in Business qualification while working in our busy office environment. This traineeship has a nominal duration period of two years and continued employment beyond the two-year traineeship is not guaranteed.
As the successful applicant, you will have:
- The capacity to undertake Certificate III in Business (at Council’s cost),
- Competent computer skills,
- Ability to work in a team.
Further details:
The role is entry-level, full-time and is offered on a fixed-term contract for a 2-year period. The commencement salary is $59,307 per annum, plus 12.5% employer superannuation contribution.
For more information, please contact Kelly Nichols, Customer Service Coordinator on (03) 6211 8200.
Employee benefits:
- An inclusive culture and a genuine focus on our people's safety and wellbeing.
- Discounted membership at the Kingborough Fitness Centre.
- An Employee Assistance Program.
- Corporate Health Plan discounts.
How to apply:
- Before you begin, please ensure you have read the Position Description which includes the Key Selection Criteria.
- Applications must be submitted by using the online form on Council’s website. You can save your application as you progress through the stages until you submit your completed application.
- Employment will be subject to satisfactory pre-employment background checks, which may include the following:
- National Police check,
- Right to Work in Australia check,
- Reference checks,
- Health assessment including drug and alcohol testing,
- Working with Vulnerable People registration.
Applications close on Sunday 6 April 2025.